1. Use the Google account that owns or manages the profile
Search for the business name and city while signed in, or use “my business,” to find the right profile. If it is not on Google yet, add or claim the real business first.
Business Profile verification guide
Sign in to the Google account tied to the business, find the profile, and use the verification option Google makes available. Google—not an agency—determines which verification methods appear based on the business, public information, region, and other factors. The useful preparation is simple: make sure the profile represents the real business and have the location, contact access, and ownership evidence ready if Google asks for them.
Verification gives the business control of the information customers see. A rushed attempt can create delays, especially when the profile details do not match the real location, business operations, or documents. Treat it as an ownership and accuracy process, not a marketing trick.
A practical order of operations
Search for the business name and city while signed in, or use “my business,” to find the right profile. If it is not on Google yet, add or claim the real business first.
Google says verification methods are automatically determined and cannot be changed. Depending on the profile, that may include phone or SMS, email, live video, mail, or another option.
For video-based verification, Google says it may ask you to show the location, business equipment or materials, and proof that you manage the operation. Use the actual business environment and records—not staged evidence.
For a mail code, Google warns against editing the business name, address, or category and against requesting another code because it can invalidate the current one. Keep the code private; Google says it will not ask you to share it.
Keep the business protected
Available methods depend on the profile. A third party cannot switch Google’s required method or promise instant verification.
The code controls access to the Business Profile. Google explicitly says not to share it, including with people who manage the profile.
The profile’s business name, location or service-area setup, category, and contact details should describe how the company actually operates.
Sign in to the Google account associated with the profile, find the business, select Get verified, and complete the option Google presents. Available methods are determined by Google for that profile.
Not always. Google says verification methods are automatically determined and cannot be changed. The options can depend on the business type, public information, region, and business hours.
Google says you may need to show your current location, business equipment or materials, and proof that you manage the business, such as access to employee-only areas or business items.
Google says reviews can take up to five business days after the verification steps are completed, although some profiles may be verified instantly and some reviews can take longer.
Phone or text verification may be available. Google says you need to be able to answer the listed business phone number or receive messages; an IVR system will not receive the code.
Google says not to edit the business name, address, or category, and not to request a new code, because those actions can invalidate the code already in the mail.
An agency can help organize the process, but Google decides the available verification method. The business should retain account ownership and never share its verification code.
Google says a profile can need re-verification if it could not be completely verified or if business details recently changed. Follow the option Google provides and confirm the details are accurate.
Source-backed guidance
We use first-party Google guidance when a page discusses how Google products, policies, or eligibility work. These sources are here so you can check the underlying rules yourself.
Google’s official instructions on available verification methods, evidence, review timing, and verification issues.
Google’s rules for accurately representing a business, including category guidance.
We will review your current local presence, the customer decision, your capacity, and the live search results before recommending a plan.